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NZ Delivery

Enjoy free shipping within Auckland ONLY.
Otherwise, shipping in NZ is $7.
Shipping to Australia ONLY is $15.
We deliver within New Zealand using CourierPost and NZ Post.
  • Delivery is Monday to Friday.
  • Handling time 3-7 business days
  • Transit time 7-10 business days
  • This time may increase during peak periods.
We deliver within New Zealand using CourierPost and NZ Post.
  • Goods are delivered on business days only.
  • The estimated delivery time frame begins the day after your order is dispatched.
  • The delivery time frames are estimates only, An increased volume of orders during busy sale and promotional periods may cause delays.
  • We do not offer express post within New Zealand

Delivery FAQ

Can I have my order delivered to my work address?

Yes.

Can I have my order delivered to a PO Box address?

No.

Do you offer urgent deliveries?

If you live in Auckland, NZ we can organise a personal delivery.

What if I am not happy with my order?

Please contact us via email or DM immediately. Please remember we are a charity but we will do all we can to resolve any issue.

Can I pick up from your warehouse?

We do not hold stock.

Can I track my order?

Yes via our website.

What do I do if my order does not arrive?

Contact us immediately via email or DM.

What if I am not home when you deliver?

If you have ordered a courier you must stipulate delivery instructions. If it's a personal delivery we will contact you when the item is on it's way.